Flower arrangements shown here are indicative. We do our best to give better results than shown. It may be possible that the actual arrangement varies due to availability of flowers and other reasons beyond our control.
At Delhi & NCR we deliver the items on the same day.
Delivery of certain items may not be possible under certain uncontrollable circumstances. However, you always have a right to get 100% refund of your money.
In case there is any complaint against the quality of the product, we shall redeliver the product subject to satisfaction of the recipient. But all such claims should be raised within 48 hours of delivery. A refund can also be made depending on the nature of the complaint, and any decision to refund is the sole prerogative of the owner of the website.
In case a customer wants to cancel an order, he needs to do it at least 24 hours before the date of delivery or the date of shipment. However, in all such cases, 10-20% of the ordered amount will be deducted towards processing expenses.
In case of flowers, cakes & gifts, if the receiver or any representative is not available at the time of delivery, we shall take the order as delivered. However, we always try to take an appointment over the phone before delivery.
We do guarantee the delivery on date BUT we don't guarantee the delivery at any particular time. We do try to deliver well within your mentioned time, but we do not guarantee that. And normally we shall process the order for delivery as soon as possible.
The owners of the site retain the right to refuse any order unconditionally.
All claims are subject to the jurisdiction of the local court only in Delhi, India.