Q. How do we handle my contact information that I enter during the purchasing process?
A. All customers' contact information, choice of bouquets, and delivery date entered at the Delivery Information Form during the purchasing process are stored in our secured merchant server database. All the printouts for record purposes are securely kept.
Q. For what purpose will my contact information be used?
A. Customer's contact information will be used for the following purposes:
a. Market Analysis Such information as the customer's choice of flowers/gifts and the country of the senders and the recipients are used to identify markets that need our services. The information and the result of analysis are solely meant for internal use and will be kept confidentially.
b. Channel for Communicating Purchase and Delivery Status The sender's email will be used as a channel for communicating purchase status (e.g. confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g., updating the customer if the order has been fulfilled).
c. Products Update The sender's and recipient's email addresses will be used for forwarding new product updates.
d. Festival and Other Promotions: The sender's and recipient's email addresses will be used for festival and other promotions.
Q. Do we collect and store my credit card information?
A. No. We do not collect and store your credit card information. We do not get any idea of the credit card number. During the purchasing process, you will enter your credit card information directly into the form posted by the credit card payment gateway. Hence, all your credit card information will be collected and secured by the credit card payment gateway directly in the most secure way.
Corrections
If you would like to update or correct information previously provided to us, please send an e-mail with your new information, including your complete name, postal address, and email address to info@noorflower.com. Registered users can modify and update their membership information (including name, mailing address, telephone number and email address) by accessing the password-protected "Edit Profile" page.
Your Consent and Changes to this Policy
Subject to the above provisions, by using our website, you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part. We may change our privacy policy from time to time as new features are added, suggestions from our customers are incorporated or other changes are made. We will post the revised privacy policy on our website at least 30 days prior to its effective date – unless we believe changes must take effect sooner to comply with law or to protect the company or our customers, users, members, recipients, sponsors, providers, licensors, merchants, associates and affiliates, in which case the changes will be effective upon posting or as otherwise specified.
Your Comments
Noor Flower welcomes feedback concerning this privacy policy. Please send your comments and questions to info@noorflower.com.
Marketing Policy
Q. Who does Noor Flower send email offers to?
A. Noor Flower sends email offers to individuals who would require their services for sending gifts to Delhi & NCR.
Q. How does Noor Flower get email addresses for its email offers?
A. Noor Flower, as a web marketer, procures opt-in email lists from partner sites. Users have an option to opt for receiving newsletters and offer mail while registering on Noor Flower.
Q. How often does Noor Flower send emails to people on the email lists?
A. Noor Flower generally sends emails announcing special gifts for festive seasons, promotional discounts and new arrivals once a month. However, the recipient always has the option of removing their email address from our list. Information on how to do this is always contained at the bottom of every email offer. If the recipient chooses this option, they will not get further email offers from Noor Flower.